PAYMENT OPTIONS

We offer three payment options: PayFast, EFT (Electronic Funds Transfer) and PayPal. 

SHIPPING INFORMATION

  • Buyers are responsible for paying shipping costs. They are non-refundable.
  • We require a physical address (no P.O. boxes, please!). Please also ensure that you provide us with the correct details. We cannot be held liable for items that have been lost in transit due to a customer providing us with an inaccurate or incorrect address.
  • You will be provided with a tracking number once your order has been shipped. Actual delivery times may vary depending on your province/state/district or country. They are also sometimes dependent upon the courier and is out of our control.
  • If you require your goods by a specific date and are concerned about delivery time, please get in touch with us before or soon after you have placed your order. Please also get in touch if you require express delivery before you place an order so we can chat about shipping options. 
  • DOMESTIC SHIPPING  

Shipping time: 1-2 working days from date of purchase.

Delivery time: 1-10 working days from shipping date. 

We offer free delivery within East London. If you'd like to collect the item yourself select ‘collection’ under shipping options at checkout and we'll liaise with you to as to a convenient location where the item can be collected.

We also offer FREE shipping for domestic orders over R250.

  • INTERNATIONAL SHIPPING (OUTSIDE SOUTH AFRICA)

Shipping time: 2-3 working days from date of purchase.

Delivery time: 10 - 20 working days from the date of shipping.

We offer FREE shipping for international orders over R450. 

  • CUSTOMS AND IMPORT DUTIES

International buyers may encounter customs and import duties, taxes, tariffs, receiving fees, permits, product restrictions and/or other local requirements, depending on your state/country. It is the buyer’s responsibility to ensure that he/she adheres to local customs laws and policies. We will not be held liable for any extra charges so please ensure you are fully aware of any such local requirements BEFORE placing an order.

  • SHIPPING OPTIONS

The following table provides details as to shipping options, costs and details. This is applicable to local orders (within South Africa) below R250 and international orders below R450.

Delivery option Cost (ZAR)  Details
Collection or drop-off Free

For orders within EAST LONDON, South Africa

You can collect your orders at the following times:

  • Monday to Friday (12PM - 1PM and 4:30PM - 5:30PM)
  • Saturdays (9AM - 11AM)
  • Sundays (3:30PM - 5PM)

Please liaise with us as to a location that is convenient for you to collect your item or have it dropped off

South African Post Office Registered Mail 50

For orders within the rest of South Africa below R250

Delivery time: 4-7 working days from date of shipping 

PAXI 50

For orders within the rest of South Africa below R250

Delivery time: 7-9 working days from date of shipping

Collect from PAXI point 

Aramex Store-to-Door Courier 99

For orders within the rest of South Africa below R250

Delivery time: 1-3 working days from date of shipping

South African Post Office Air Mail 100

For orders outside South Africa below R450

Delivery time: 10-20 working days from date of shipping

Dawn Wing International Express 380

For orders outside South Africa below R450

Delivery time: 4-7 working days from date of shipping